Privacy Policy
Effective Date: 23/04/2023
The Moving Machines FZC (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
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- Full name
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- Email address
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- Phone number
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- Country of residence
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- Company name (if applicable)
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- Shipping and billing information
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- Vehicle inquiry details
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- Payment-related information (excluding full payment card details)
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- IP address, browser type, device information, and website usage data
2. How We Use Your Information
Your information may be used to:
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- Respond to inquiries and quotations
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- Process vehicle purchases and shipments
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- Communicate regarding your order
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- Improve our website and services
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- Meet legal and regulatory requirements
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- Prevent fraud and protect our business
We will only process personal information for legitimate business purposes and in accordance with applicable laws.
3. Sharing Your Information
We may share your information with trusted third parties where necessary, including:
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- Shipping and logistics providers
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- Customs and government authorities
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- Payment service providers
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- Professional advisers and service providers
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- Legal or regulatory authorities where required by law
We do not sell or rent your personal information to third parties.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
5. Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Cookies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and remember user preferences.
You may disable cookies through your browser settings, although some website features may not function properly.
7. Your Rights
Subject to applicable law, you may have the right to:
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- Request access to your personal information
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- Request correction of inaccurate information
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- Request deletion of your personal information where applicable
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- Object to or restrict certain processing activities
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- Withdraw consent where processing is based on consent
Requests may be submitted using the contact details below.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
9. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page with the revised effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
The Moving Machines FZC
United Arab Emirates
Email: info@themovingmachines.com
Website: https://themovingmachines.com
Contact Us
Working Hours
Mon to Fri (9:00 AM to 5:00 PM)
info@themovingmachines.com
Our Address
University City Sharjah U.A.E